| | Virtual Classroom
- Fully hosted virtual education facilities.
- Classroom facilities are private and secure for your audience.
- Identity and entitlement is confirmed before admittance to a class room.
- Registration, payment, and accounts receivable services are available.
- Utilization of video, PowerPoint, and other teaching aides is available to instructors.
- Full tool set for instructors: Allowing them to integrate their teaching aids in the 3D class room through an easy to use Web interface.
- Full whiteboard capability for use with text and illustrations.
- Ability to stop and start classes or break into modules over various periods of time (Hours, Days or Weeks)! Perfect for intra-class on the job training and lab work.
- Facilities available for break out rooms or jump right into pre-planned 3D lab work to demonstrate new skills.
End to end fully automated interactive E-learning capability available.
- Recreate a real day on the job in an interactive virtual simulated environment, where you can measure work activities and communication skill
- Create interactive labs for one or more employees
- Simulated on the job training for almost any real world environment
Today companies invest billions annually on education to keep their workforce current with new
products, technology, communications and sales techniques. This cost includes travel time and loss
of productivity. E- learning addresses some basic training, but todays 2D virtual training has many
restrictions and obstacles. Rosewood Virtual Education Solutions can remove these obstacles.
Employees and clients can experience the benefits of interactive 3D e-learning.
Rosewood Virtual provides the latest advances in virtual educational tools. This pre-programmed
educational infrastructure has the flexibility to allow you to build your unique curriculum. More
importantly, you have the ability to ensure the key messages are being taught and absorbed. Virtual
capabilities are flexible enough to incorporate real world assignments while integrating the results in
the final grading process. Our tools are flexible for company course designers to work easily with 3D
development teams to build complex educational virtual labs simulating almost any real world on the
job environment.
Case Study 1 ( simulated example )
A global insurance company has an expanding sales team. They have a constant challenge to
ensure that these sales resources are current with the latest product information and knowledge.
The company sends out weekly product updates, which are too often ignored by the company's
sales team. When sales staff do read the product updates, they often make assumptions which
are erroneous. The training team runs a weekly virtual training session to ensure the sales folks
understand the product updates and ensure they answer all of their sales team questions.
This Friday session is mandatory, no sales calls are allowed, and each rep must confirm presence in
their training session.
A 2D Virtual education approach is utilized by the companies training and education staff to
ensure quality sales capability in the field.
The training team runs a 2D webinar to conduct their weekly training session.
Friday morning arrives: Sally gets to her desk on time as her bonus is reduced if she misses the
corporate sales training. Her company is way too focused on quality in her mind, and this stuff is not
that hard to figure out any way. She logs into the 2D web session, and phones the provided number
in her meeting request. She gives the virtual sign so that the instructor sees that she is attending,
and also keys a "Good Morning" in the chat window so all 23 of her sales colleagues from across the
country sees she is here and can return the weekly greeting! Then out of the corner of her eye, she
sees a new mail indication from her largest client. She quickly opens her mail window and sees that
her last proposal is at risk, and while her client needs a response by tomorrow, this is too important
not to do right now, so she immediately grabs a coffee, and starts to come up with alternative ideas
that can save her deal. The new product announced last week would be perfect. The training
instructor is busy giving all of the latest updates including some startling new news on the last two
home insurance products. Sally has connected her phone to her headset and is listening while she
works on her new proposal. Several minutes pass and the instructor pauses to ask a question,
making sure everyone is paying attention and is understanding the new material… Sally hears the
SLIENCE on the line, and quickly opens we WEB window, and sees that 21 of the other sales
people have responded with their signal that they have understood. While she did not quite get the
question, she is sure if there are no questions from the others, it is good to go, so she responds
positively…. Now, back to her proposal… She feels the the new home product announced last week
will separate her from her competitors, they can't offer the same mole policy as she can in all of her
clients geographies. As an experienced rep, she can jump right into the companies automated sales
quoting system and get this completed as quickly as possible. After all she needs to get away early
today for a big weekend. The instructor is summarizing the session, and she asks another question
on the new Life Insurance brochures. Is there really a need for the cost of hard copy, or should they
company only offer softcopy PDF. Sally recognizes the SILENCE again, she opens her web window,
years of the 2D web sessions has her ear tuned to know when a response is needed. Again she is
not quite sure of the question but 18 people have answered yes, and only 2 answered no, so she
goes with the majority and answers yes. She quickly opens her mail window, taps out a quick
message to her client saying how pleased she is that her company is the only one with this special
mole option that will allow the client to meet all of their requirements. This will ensure that she wins
the business.. hands down. She attaches her quote. Now Sally starts to think about her weekend,
and the Purchase Order that will surely come in on Monday. The Web session is breaking up, Sally
hears several sales reps thanking the instructor, and passing pleasantries to each other. She quickly
opens her web window again and types in a "have a great weekend" message to all, and hangs up.
The instructors waits till all of the reps are of the line so that she can confirm there are no more
questions. She is extremely happy that all 21 reps were in the sessions this morning, and she does
not have to track anyone down. She can now confirm with confidence to the CEO that all 21 will
know that they can't quote the new Mole option which would leave the firm potentially liable for tens
of millions of dollars of damages that should never have been covered in the first place. She has a
meeting with the sales manager and the IT department now. IT is the next on the priority list, as they
need to change the quote system, if a rep quotes my mistake, the company is liable!
A 3D Virtual education approach is utilized by the companies training and education staff to
ensure quality sales capability in the field.
The training team runs a weekly 3D virtual class to conduct their weekly training session.
Friday morning arrives: Sally gets to her desk on time as her bonus is reduced if she misses the
corporate sales training. Her company is way too focused on quality in her mind, and this stuff is not
that hard to figure out any way, but she enjoys the session as it allows her to catch up with old sales
colleagues and also get an opportunity to win a few bonus pints for sales rep of the year.
She quickly gets a coffee and runs to her desk. She opens her 3D viewer, and puts on her headset;
all communication in the virtual training sessions in done using VOIP, while Sally does not know
what that is, she knows it lets her speak to her sales friends in a virtual room as if she was in a real
meeting room. Sally likes to be early as it gives her an opportunity to connect with Jayne and Sam
the other two competing for Sales rep of the year. They are always in the virtual meeting room early
as well. But before she has time to chat, she needs to find the topic of today and see if she can win
the bonus points. Each week the training staff leaves 12 balls in the back of the room, with 24 total
sales folks coming to the session only the first 12 will be able to collect a ball and see if the hottest
sales topic is hidden inside. The person who gets it has 3 minutes to position the topic for the sales
folks in the room, if they do a good job, they get 100 bonus points to be used in the race for the top
sales rep annually, which brings some pretty nice prizes with it. She is the 6th person in so she picks
a ball and breaks it, Darn!! Nothing inside. So she looks around the room and finds Jayne and Sam
in a heated debate. She walks over to find that Sam has already picked right, but he needs a little
help, he has not read the latest memo on the Mole issue, and if he can't explain the topic, he will
not get any points. The meeting starts in 3 minutes. Jayne is offering to help for a fee!! After all they
are both vying for sales rep of the year.. nothing comes free! Sally joins in, but she can't help Sam
as she has not up to speed herself… just as well she did not pick the right ball!! Most important, she
does not want Sam to get the points as it will move him ahead of her as the #1 rep. Secretly she
hopes he fails, but would never let on to Sam that she is that competitive, and wishes him well.
The training instructor walks into the room and asks everyone to sit, so she can get started. Then out
of the corner of her eye, Sally sees a new mail indication from her largest client. She quickly opens
her mail window and sees that her last proposal is at risk, and while her client needs a response by
tomorrow, she would like to jump right into this, but Sam is just about to make his speech, and …
before she can even get back to her 3D viewer, the instructor has already noticed that her avatar
has gone to sleep mode and has asked her to rejoin the session. She is also docked 50 points for
leaving the virtual room, now Sam can get a real lead if he does well. She crosses her fingers as
Sam gets up and walks to the head of the room. Sam stammers for a few minutes about how the
companies mole protection is better than all of the competitors in all geographies .. but before long
the instructor ask him to take his seat as he must have not read the latest bulletin. It was noted
in RED, that all Sales reps must not quote any mole coverage till the system has been updated,
due to an error in the quote system. Sally realizes this topic is crucial to her bid with her client, so
she listens as the instructor explains the issue, but also provides a new solution that still provides
a better offer than their competitors. Sally asks a few questions to her pending quote, and the
instructors explains fully and uses the white board in the classroom to share her computer screen
and show all of the reps how to quote properly and promises a change in the system as soon as her
meeting with the IT department is concluded. She predicts this will be noon, and promised to send
an email when ready. She then projects a copy of the latest Life brochure that the company wants
feedback on and ask for a show of hands. The meeting is over, and Jane, Sam and Sally walk to the
back of the room where Sally makes a dig about still being number 1, and they agree that next week
they both will be up to date on all announcement so they can bid for the bonus points. They share
a warm virtual hug ( Sally can't believe how Sam and Jayne's avatar has taken on their personality
over the past year, and how easy it is to forget that they are in different cities right now!
Sally says final good byes and shouts to Bill as he walks past, "don\'t forget we are working that
joint proposal next week for Acme company", Bill laughs and says you mean I am building the
proposal and you are taking half the credit!! He laughs and says "see you Monday. I will book a
virtual meeting room to review and discuss it". Sally closes her 3D viewer and takes off her headset.
She is ready to update her proposal, and at noon, if the quote system is fixed , she will attach her
new quote. She prepares a message to her client that explains the issues around the Mole options in
detail and shows how her company is the best for her client in all geographies. Even with the change
to the old product, she will still win the business, and it help the company make their numbers this
quarter. As she has a little more time, her mind starts to drift to her weekend plans.
Which training environment do you think will hold the sales reps attention
week after week?
Case study 2 ( simulated example )
A manufacturing company wants to structure a training
program to ensure all plant employees are up to date on the
latest technology, new products, and production guidelines
for hourly workers in an assembly plant. Currently they
hold bi-annual seminars and fly in managers from all over
the world to attend. The company takes one facility out
of production for that week, and demonstrates the new
techniques using their new tools, new procedures, and
products being manufactured based on company sales.
The company justifies the down time as a necessary cost
to ensure that the managers see everything as they would
at the plant when real production is taking place. These
managers go through an intense one week training routine,
then are expected to take their learning\'s back and use
it to enact the same principles among staff worldwide. In
these short and highly packed train the trainer sessions,
the message often changes as it is relayed again in the
field. The managers often find it hard to take enough time,
especially with employees who are having trouble with the
new learning\'s.
The company decided to invest into 3D learning technology.
They built a Virtual simulated manufacturing facility to
mirror the ones they have globally. Now as the company
introduces a new tools, a new procedure, or takes on a new
item for manufacture, the training team works with the initial
manufacturing plant to simulate the new event on the floor,
this includes the full manufacturing cycle for a new product.
Just before the new item is introduced at any plant, the
training staff does a full virtual training with the employees
in that plant. Once the training is completed, 6 workstations
are set up in a special training room next to the shop floor.
At any time, the room is open to employees to return to the
virtual manufacturing facility and interact with the new tool
or manufactured item as it flows through the process. They
even have the ability to stop the simulation at any time and
zoom in on any part of the equipment\'s, watch a section is
slow motion, and even create an accident situation. In fact,
the training teams now utilize this fake accident situation with
employees in the quarterly training session to ensure they
know what they have to do personally in the case of different
types of accidents at the plant. All new hires, now have to
complete the training before they start employment, and
given the simulated environment, they don\'t have to wait for
a physical training with enough recruits to make it worthwhile.
Second, the worker report that on the job learning for new
recruits has been drastically reduced due to the exta time
they spend in the simulated environment before they actually
come out on the floor.
Which training environment do you think is the most productive, and cost efficient?
If you wish to learn more about how Rosewood Virtual can help you improve your educational
programs while saving you money and reducing time, sales@rosewoodvirtual.com. | |
